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Season Ticket Holders

WELCOME!


This is where you can find information about our season, theatre and ticket exchange information. Please also note that Broadway San Jose offers Season Ticket holders a special price for additional tickets. If you have friends or family you would like to introduce to Broadway San Jose, you can take advantage of this exclusive benefit during "Subscriber Courtesy days" before seats are released to the general public. Season Ticket Holder Courtesy days are August 20 - 24, 2013 to ensure great seats.

MY BROADWAY SAN JOSE ACCOUNT

Your personalized online resource

It’s Easy To Get To Your Account!

Step #1
Click here.

Step #2
Log into your ‘MY BROADWAY SAN JOSE ACCOUNT’ with your Account ID and Password. If you cannot locate this information, call Season Ticket Services at 866-395-2929

Step #3
View your schedule dates and seat locations, update your profile, and purchase additional tickets to Broadway San Jose events.

DO WE HAVE YOUR EMAIL?

In order to provide you with the fastest possible notification, new events, urgent changes or other important information, we need your current email address. Please update your ‘MY BROADWAY SAN JOSE ACCOUNT’ or contact us at: Seasontix@Broadwaysanjose.com or 866-395-2929.

TICKET EXCHANGE AND ADDITIONAL PURCHASE INFORMATION



To Exchange Tickets:
All exchanges are based on availability. Exchange Requests must be received no later than 24 hours prior to the originally scheduled performance, or be completed by 5:00pm on Friday evening for Saturday and Sunday performances. Exchanges may be only made within the same production and upgrade fees will apply when exchanging from a weekday performance into a weekend performance.

By Phone
Simply call the Season Ticket Holder Hotline (866)395-2929. $3.00 fee applies

By Fax
Cut your tickets in half and make a copy. Fax the copy along with a note listing your name, account ID, contact information and requested performance to: 877-703-8142. *We ask that you please call 866-395-2929 to confirm receipt of fax.

In person
Exchange tickets at the SJTIX Box Office in the San Jose Convention Center during business hours (9am-5pm, Monday through Friday).
SJTIX
408 Almaden Blvd
San Jose, CA 95110
408-792-4111

*SJTIX is located on the first floor of the Convention Center, to the left of the registration counter at the main entrance.

Online
click here and fill out the online exchange form completely, then submit the form to our Season Ticket offices for processing. We will confirm your exchange within 2 business days. *note: electronic requests received less than 2 business days before the original performance will not be honored due to processing time.

By Mail
– Enclose your tickets with a detailed note to:
Broadway San Jose Ticket Exchange
P.O. Box 122911
San Diego, CA 92112-2911

To Purchase Additional Tickets:
Call (866)395-2929 or visit the SJTIX Box Office during Season Ticket Courtesy Days.

*Note: After Courtesy Days, the inventory available to subscribers will be very limited due to single ticket sales, please contact us during Courtesy Days for the best seating options.

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SEASON TICKET HOLDERS
More Information:
MISSED SHOW POLICY
ALL ticket exchanges MUST be made at least 24 hours prior to the performance (or, by 5pm on Friday for Saturday and Sunday performances). If you have missed your regularly scheduled performance, we will make every effort to arrange for you to see another performance of the same production. Bring your unused tickets to the box office at the San Jose Center for Performing Arts 20 minutes prior to the performance you wish to attend. Based on availability, the box office will attempt to arrange alternate seating for that show.

Please note: “Missed Show” seating is based on availability and is not guaranteed. This will not be offered for every show or performance. Please call ahead to check availability of the performance you are considering attending.



GENERAL INFORMATION

Broadway San Jose General Offices:
408 N. Almaden Boulevard
San Jose, CA 95110

Theatre Ticket Offices:
SJTIX.COM
408 Almaden Boulevard
San Jose, CA 95110
Monday-Friday: 9am-5pm
Saturday & Sunday: Closed
408-792-4111

*SJTIX.COM is located at the San Jose Civic Auditorium near the main entrance on San Carlos street.



Copyright Broadway San Jose © 2013. All Rights Reserved.